Q: How long does a Facial take?

A: Most of our facial treatments usually range from 60 – 120 minutes, but will vary according to type.


Q: Is Facial painful?

A: Most of our treatments are all very relaxing and refreshing! Facial Extractions may sometimes cause slight discomfort, but is necessary to clear out impurities that clog pores. Speak to our friendly therapist to find out more – we may just be able to find the perfect solution for you!


Q: I signed a package but don’t want to come anymore, can I get a refund?

A: We regret to inform that all sales are final. Packages are however exchanges for other services on a case-by-case basis and are subjected to management’s approval. If you are unhappy in any way, please write in to us – we will do our best to find you a satisfactory solution. Your satisfaction is always our top priority.


Q: Can pregnant or nursing mothers come for Facial?

A: While most of our Facial Treatments are generally safe, some steps or machine treatments may have to be changed and/or omitted to ensure the safest experience possible. Kindly visit our outlet for a through analysis of the suitability of your condition before proceeding with treatment.


Q: Is there a minimum age requirement to come for Facial?

A: The minimum age requirement set is at 21 years old. However, we also welcome those under 21 years to try our services if accompanied by parental consent.